Everyone loves to eat out! May it be with friends, family, or even alone. I sometimes treat myself to a nice dinner as a way of making me feel better. But what if you’re already famished, you’re looking forward to dig into your favorite food and when the order arrives, you find out that they didn’t get your order right. It would be a huge disappointment for me! It happened to me once and since I pity the one who took my order (and I was starving), I just ate what was served.
Mistakes like this could be avoided if the staff is really efficient. Better yet, if the restaurant has a really good order-taking system. In Japan, and I’m pretty sure here in Singapore as well, there are many restaurants that have table-side, customer self-serve POS systems. There is this touch screen with the menu on it, and we place our order by just tapping on the screen just like how you input songs into a karaoke machine!
I can still remember some moments from my childhood when our family ate out. We had to wait for the cashier to find our order sheet, do the calculation, before we could get out of the restaurant. So, I salute the inventor of point of sales systems. It’s making the life of restaurant staff and customers a lot better. Actually, I had some projects years ago that involved POS Systems software development and it was fun.
In the photo, my daughter and me at a restaurant at the Universal Studios Singapore.